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Articles and Commentary

May 1, 2006 - Harvard Business Review

The Second In Command

Nathan Bennett and Stephen A. Miles

Through in-depth conversations with dozens of executives who have held the position and with CEOs who have worked with COOs, We’ve gained insight to the subject that has largely been neglected by organizational scholars. Our discoveries shed light not only on the dramatic executive breakups that intermittently make headlines but also on the successful experiences of many unsung COOs.

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