The Leadership Team: Complementary Strengths or Conflicting Agendas?

Stephen A. Miles and Michael D. Watkins

How can leadership teams reap complementarity’s benefits while avoiding its risks? Erect four pillars of alignment: shared vision, rewards for achieving common goals, constant communication, and trust that each team member has the firm’s best interests at heart. Also, ensure smooth leadership transitions; for instance, help the COO prepare for the CEO role by giving him increasing responsibility for setting strategy. The payoff? A leadership team that collectively delivers far better results than each member could provide on his own.

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