Insights

C-Suite Intelligence:
The Official Podcast of TMG

Tune in to C-Suite Intelligence and step inside the inner circle of innovative business leadership.
In each episode, the TMG team explores what it takes to sharpen your executive edge. 

June 09 2026

The Problem with Performance Reviews

The Problem with Performance Reviews

Performance reviews often fall short because they’re treated as a single conversation rather than the outcome of a year-long management process. When expectations aren’t clearly defined, and feedback isn’t captured along the way, reviews can become vague, biased toward recent events, or less useful than they should be. In this episode, host Bobby Williams is joined by Taylor Griffin and Courtney Hamilton to discuss how leaders can run reviews that actually drive results. The conversation covers how to define clear standards, stay close to performance throughout the year, and turn the review itself into a forward-looking discussion about what comes next.

In this episode

Taylor Griffin

Managing Partner

Taylor Griffin is a Managing Partner at TMG. Beyond overseeing the firm’s operations, she supports clients at the highest levels across all of TMG’s services, including CEO and senior team succession planning, CEO and C-level coaching, and senior-level assessments. She specializes in nurturing CEO candidacy among rising executives, ensuring seamless transitions in critical leadership positions.

Her 20-plus years of leadership consulting expertise covers diverse sectors such as technology, consumer products, energy, industrial, healthcare, and financial services, making her a valued partner to Fortune 500 companies, as well as venture capital and private equity firms.

Before joining TMG, Taylor was with Heidrick & Struggles’ leadership consulting practice. She has also worked as an attorney specializing in commercial litigation and bankruptcy, representing financial, banking, and corporate clients in state and federal courts. She is based in Phoenix, Arizona.

Education:

  • J.D., Emory University
  • B.A. in Political Science, University of Arizona

Courtney Hamilton

Senior Managing Director

Courtney Hamilton works with senior executives in both Fortune 500 companies and private equity- and VC-backed firms to assess and develop talent. She advises boards and top teams through their most critical leadership challenges – including CEO successions, organizational change initiatives, and key executive transitions and new hires. With extensive experience in executive coaching and development, her work crosses a broad range of industries, from financial services, technology, and media to industrial products, consumer products, manufacturing, transportation, and healthcare. Courtney co-authored with Stanford Graduate School of Business professor David Larcker, researcher Brian Tayan, and her colleague Stephen Miles the paper Where Does Human Resources Sit at the Strategy Table?. For C-Suite magazine, she contributed the article When High Performers Behave Badly with her colleague Taylor Griffin. Prior to joining TMG, Courtney ran livingsocial’s market entry strategy in Asia. She has worked in investment banking and in marketing at American Express in Beijing and FBR & Co. in New York.

Robert Williams

Senior Consultant

Bobby Williams is a Senior Consultant at TMG, where he supports content creation and leadership team effectiveness projects, including facilitating offsites and workshops.

He also works closely with the firm’s clients to drive leadership assessment, succession planning, and other talent management initiatives.

Before joining TMG, Bobby was a Project Manager for the CEO of a tech media startup. He also worked in Human Capital Research at Gartner Inc., supporting Fortune 250 clients across DE&I, Talent Analytics, and Talent Management through research and advisory. Bobby is based in Brooklyn, New York.

Education:

B.A. in Government, Georgetown University