Tune in to C-Suite Intelligence and step inside the inner circle of innovative business leadership. In each episode, the TMG team explores what it takes to sharpen your executive edge.
June 17 2025
In this episode, Courtney Hamilton and John Nasr unpack how trust shapes performance on high-functioning teams and why it’s a critical part of effective leadership. They explore the core components of trust—credibility, reliability, and connection—and explain how consistent leadership behavior strengthens alignment and drives results. Along the way, they share practical tools like the “ask me, tell me” framework and highlight how humility, cross-functional collaboration, and intentional communication create a culture of accountability and shared success.
Senior Managing Director
Courtney Hamilton works with senior executives in both Fortune 500 companies and private equity- and VC-backed firms to assess and develop talent. She advises boards and top teams through their most critical leadership challenges – including CEO successions, organizational change initiatives, and key executive transitions and new hires. With extensive experience in executive coaching and development, her work crosses a broad range of industries, from financial services, technology, and media to industrial products, consumer products, manufacturing, transportation, and healthcare. Courtney co-authored with Stanford Graduate School of Business professor David Larcker, researcher Brian Tayan, and her colleague Stephen Miles the paper “Where Does Human Resources Sit at the Strategy Table?”. For C-Suite magazine, she contributed the article “When High Performers Behave Badly” with her colleague Taylor Griffin. Prior to joining TMG, Courtney ran livingsocial’s market entry strategy in Asia. She has worked in investment banking and in marketing at American Express in Beijing and FBR & Co. in New York.
John Nasr is a senior managing director with The Miles Group, where he focuses on executive coaching, assessments, and C-suite succession planning. John serves as an executive coach for business and functional leaders across industries, including airlines, defense, technology, utilities, financial services, homebuilding, consumer packaged goods, oil and gas, healthcare, manufacturing, and professional sports. John is also a trusted partner to Boards and senior management, having consulted on talent development initiatives, including CEO and other C-suite succession planning, for several large, multi-national corporations.
Prior to joining TMG, John worked in operations accounting for one of the country’s largest oil and gas companies in Dallas, TX. Following his work as an accountant, John practiced law at a large firm in Phoenix, Arizona, where he represented primarily institutional clients, including publicly traded banks, in commercial bankruptcy and related matters and was recognized by SuperLawyers as a Rising Star.
John holds a bachelor’s degree in business administration (finance and accounting double major) from the University of Oklahoma. He also holds a juris doctorate from the Sandra Day O’Connor College of Law at Arizona State University and a master’s degree in business administration from the W.P. Carey College of Business at Arizona State University. John lives in Phoenix.
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